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CLASSIC VERSION – How do I add a login and/or password to my questionnaire?

On Eval&GO, you can enable access to your questionnaire by means of a password and/or login. To do this, in the “Publish” module of your questionnaire, you will find the publication options by clicking on the “Options” tab in the top menu. In these publication options, you can check the “Password access” and/or “Access the […]

CLASSIC VERSION – Generate automatic nominative survey links

With a PRO+ or PRO+ Team account, you can create unique and nominative links to you survey for each of your respondents. Doing so, you can publish your survey on your own (using your personal email platform or using an emailing tool for instance), without using our emailing platform, and still collecting nominative responses. First of […]

CLASSIC VERSION – How to publish my questionnaire?

Go to my “My Surveys or “List of My Team Surveys” and choose the survey you wish to publish. Click on “Publish” to display the publishing options.  You can publish your survey: Choose the method that best suits your needs. How to publish your survey using the survey link : Note: DO NOT use the survey […]

CLASSIC VERSION – Data integration of your responses

“Data integration”  is an effective feature that allows you to fill your survey with information you already know about the respondent, in order to save them time, or answer hidden questions in your questionnaire in order to analyze data you have collected but your respondent doesn’t necessarily know, how much business they bring to you and much more. This feature […]

CLASSIC VERSION -How to ensure that the respondents complete the questionnaire only once?

If you use our internal mailing system to send your questionnaire :  It is best to publish your questionnaire from Eval&GO because it automatically generates a unique link for each respondent. If you use the survey link to publish your questionnaire (or QR code / embed) :  To do this : Go to my Surveys, […]

CLASSIC VERSION – What is the “Send only to contacts who haven’t started answering the survey” option?

When you send your quiz online form our sending platform (“Publish” unit, “Email” tab), you can send a reminder to the people who have not started answering to the questionnaire.  By activating that option, those who are in the process of filling in or those who have completed the questionnaire among your contact list will not receive […]

CLASSIC VERSION – What is “Customize reply email” ?

If you publish your questionnaire from our sending platform (“Publish” unit, “E-mail” tab), you can customize a reply email.  Your contacts can reply to the emails sent from Eval&GO. However, you can define an email address that will be used as a messaging service in case you receive a reply to your email.  Go to the […]

CLASSIC VERSION – How to customize the name of the sender?

If you send a questionnaire from our sending platform (“Publish” unit and “E-mail” tab), you can configure a sender name. That name will be displayed in the inboxes of your recipients. It is a non mandatory field. If you do not enter the sender name, it is your sending email address (the one entered during […]

CLASSIC VERSION – How to design an email theme?

When using our sending platform to publish your survey (“Publish” unit, “Email” tab), you can design different email themes. As for an example, you can design a different theme according to the type of survey. You can save the themes, reuse them for other surveys, edit or delete them. We have created en email theme by default. […]

CLASSIC VERSION – How to schedule a campaign?

With a PRO+ account, you can schedule a campaign from our Eval&GO sending platform  (“Publish” unit, “Email” tab). Reminder : The platform allows you to send an unique and personal link to each of your recipients. Those will receive an email in their name. They will be allowed to answer to the questionnaire only once. Finally, you will […]

CLASSIC VERSION – Eval&GO emailing system

Discover the steps to follow to use our emailing platform :  1. E-mail address verification  Before sending your first email, your identity as an e-mail sender has to be checked.  Thus, we request you to provide a valid e-mail address. It will then become the sender’s address of your emails sent through the platform.  Once your email […]

Why are there limitations on sending emails?

For security reasons and to ensure a good delivery of your emails, we limit the number of sendings for your first campaign. These security measures are taken to prevent phishing from our platform. Phishing is a fraudulent technique designed to lure Internet users into communicating personal data (access accounts, passwords, etc.) and/or banking information by pretending to […]

CLASSIC VERSION – What is the purpose of verifying my email address?

Before sending your first e-mail from our e-mail system (“Publish” module, “Email” tab), we need to verify your identity as an e-mail sender. Therefore, we ask you to enter a valid e-mail address. This will become the sender e-mail address for your mailings. Once you’ve entered your email address, click on “Validate my email address”.An […]

CLASSIC VERSION – How to allow my respondents to return to complete the questionnaire later?

Adding the “save and exit” option allows respondents to save their completed survey answers to date and return to complete the survey in the future. This feature increases the response rate and encourages respondents to return and complete the survey rather than simply abandon it. This feature works with the browser cookies. To do this:  […]

CLASSIC VERSION – Difference between anonymous and nominative link?

To obtain anonymous data, you have several publishing options : To obtain personal data, the best solution is to send your questionnaire using our internal emailing system.  To do this:  Go to “Publish module” click  on “email” .  To properly collect respondent’ personal data it is important NOT to change the [$-link-$] or [$-url-$] tags. These […]

CLASSIC VERSION – How to get nominative responses?

Collecting nominative datas allows you to know who  is responding to the survey. It highlights the responses of one or several respondents using our analysis tool (filters, comparative tables).  Use the link displayed in the “Publishing”, to obtain anonymous data,  However, anonymous data can be transformed into personal data.  To do this:  You must include form-type […]

CLASSIC VERSION – Data integration through URL (pre-filling)

The Data integration feature allows you to answer the question that you already have the information. It saves your respondents’ time or allow them verify their own information in the questionnaire. You can add hidden questions with a pre-population to your survey to answer them for your respondents.  Include this information in your reports for further […]

CLASSIC VERSION – How do I delete “Evalandgo” from the link?

You can delete “evalandgo” from your survey link using the debranding option. This feature is available from the PRO+ and PRO+ team accounts. To do this :  When debranding is activated, “evalandgo” become “urlweb.pro” (in your survey link).  This will also remove the statement “powered by evalandgo” at the bottom of your questionnaire.

CLASSIC VERSION – Data integration through CSV

Data integration a survey is an effective tool that allows you to fill your survey with information you already know about the respondent, in order to save them time, or answer hidden questions in your questionnaire in order to analyze data you have collected but your respondent doesn’t necessarily know, how much business they bring […]

CLASSIC VERSION – Why is email sending currently blocked on my account?

Sending emails from the Eval&GO platform means relying on an online reputation system that determines whether you are potentially considered a ‘spammer’ or not. When you send your questionnaire from our sending platform, our service provider performs checks.These checks involve selecting email addresses randomly from your recipient list. If you get more than 10% errors […]

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