Learn how to manage your contacts to send your online surveys.
From the contacts module, you can view the list of surveys sent to a contact. A window will display the contact’s email address along with the list of surveys/quizzes that have been sent to them. You can view the survey’s name, the type of survey (survey or quiz), the start date of completion, and the […]
“Custom fields are pieces of information about your contacts that you can import into the Eval&GO application. This can be a customer number, the name of their company, their region, etc. To be able to enter these details when importing your contacts, you must first create your custom fields. Here’s how: If you wish to […]
You can see and create new contact groups in the “Contact Manager” tab. You have two ways to add contacts in an already existing group: – In the “Contact Manager” tab, click on the three dots on the right of the contact you want to add to a group. Then, click on “Add to a Group”. A new […]
When you import a contact list via a CSV file on Evalandgo, here are the possible errors you might encounter and how to fix them. “An error occurred while reading the file.” The file could not be read by the application.Please contact support at the following email address and send us the CSV file so […]
You can see and create new contacts groups in the “Contact Manager” tab. You have two different ways to remove contacts from a group: – In the “Contact manager” tab, check the box next to the contact you want to add to a group. Then, click on “Add to a group”. A new window will pop up. Deselect […]
The “Contact Manager” tab allows you to create and import contacts or groups of contacts in your Eval&GO account. Then, you will save some time during your emailing campaign. You have two possibilites to create contacts: 1st Method : Creating a new contact Note : the ID and password are not mandatory. You need to fill them in only […]
You can see and create new groups of contacts in the “Contact Manager” tab and then by clicking on “My Groups”. Click on the green “Add a Group” button, name your group and click on “Confirm”. You can see the list of your groups, the number of contacts in each one of them, the list of the […]
When you send your questionnaire from our sending platform (from the “Publish” module, “E-mail” tab), your recipients have the option to request to no longer receive emails from you. In order to comply with the GDPR law, Eval&GO has in fact added the mention “If you’d like to unsuscribe and stop receiving these emails, clike […]
When you use our mailing platform to send your surveys, we check your recipient email addresses each time you send them. If any addresses are found to be invalid, you will see the word “Blocked” in the “Status” column of the “My contacts” module. By clicking on this status, a pop-up window will appear on […]
An “Opt-In” contact is a contact that meet the following conditions: Whenever your contacts’ « opt-in » validation date will be exceeded, a message will be displayed in the “status” column and will be show “validation opt-in date exceeded”. This message means that your contacts have been imported into your Eval&GO account 12 months ago. In accordance with […]
