All you should know about managing your account, your trial period, your subscription…
When you decide to add PRO or PRO+ features to a questionnaire, you are creating a trial questionnaire. This trial questionnaire can only be used for 14 days once the first response is collected. If your questionnaire is locked, it means that your 14-day trial has expired. If you do not subscribe to the corresponding […]
Our PRO and PRO+ subscriptions (monthly and annual) are set to auto-renew by default when you subscribe online using a credit card. You can disable the automatic renewal of your subscription at any time through the “Invoice Management”. You can access it from “Account Settings” or directly from the menu available at the top right. […]
You can try out PRO and PRO+ features at any time with your FREE Eval&GO account. When you decide to publish a questionnaire with PRO or PRO+ features, you decide to create a test questionnaire. This test questionnaire can only be used for 14 days and will allow you to analyze the first 25 responses […]
If you send a large quantity of emails from our sending platform or if a certain number of your addresses are found to be incorrect, the emails may end up in the spam folders of the recipients’ mailboxes. It is also possible that your recipients’ email server may reject your email for security reasons. With […]
We offer different types of subscriptions on Eval&GO. Please visit our rates page HERE. If you have any questions, please contact our sales department on (+33)4-67-17-96-77 or contact@evalandgo.com. You can also book a call with us HERE.
There are different options to access your account : You can follow this link https://app.evalandgo.com. Enter your email address and password. You can also access your account directly through our Eval&GO Website. To do this : You can also connect with your google account. Choose your account to access the Eval&GO application.
You can upgrade your FREE account at anytime. To do this: If you have no access to a credit card ? Please request for a quotation ( minimum quarterly subscription). For a PRO+ team subscription, please follow this link to request your quote or information. For any further information, please feel free to contact us by […]
Compare our different accounts and choose the one that suits you best ! Click here to visit our features page list. You can choose a monthly or an annual subscriptions online. This subscription is automatically renewed by default every month/year. However, you are completely free to terminate your paid subscription at any time. To do this, go to your account […]
We offer an account specifically for students (Middle School, High School, University,…). That account is free and gives access to all the functionnalities of a PRO+ account, except for nominative email publication. That account allows you to collect a total of 100 respondents (all questionnaires combined). However, you can gain more responses by referring student friends or opting for our 500 […]
You can collect up to 100 responses with a Student account. However, it is possible to get more responses! – You can get a 500 responses pack directly from your account. – You can refer a student to have access to 50 additional responses. The 500 responses pack You can opt for our 500 responses pack […]
You can terminate your paid subscription at any time. There is no minimum subscription period. Your subscription is automatically renewed by default. You can cancel your subscription at any time without justification or charges. To do this : In your account settings , click « unsubscribe » Once unsubscribed, your PRO/PRO+ account will automatically switch […]
You can upgrade to a PRO+ Account anytime. Click on Try PRO+ on the top banner. Then, choose our Monthly or Annual account and click on “Validate Payment”. Please note upgrading to a Pro+ Annual means you will be charged to a pro rata system : “Current subscription Discount”.
You can change your bank details at any time through the “Invoice Management”. You can access it from “Account Settings” or directly from the menu available at the top right. In the “Invoice management” platform, click on “Add payment method”. Before confirming, make sure to check the box “Use as default payment method”.
Our FREE account you to test all PRO and PRO+ features for free, but your account is limited to 25 responses. It is possible to unblock blocked responses by subscribing to our PRO or PRO+ account.
