Our PRO and PRO+ subscriptions (monthly and annual) are set to automatically renew by default when you subscribe online using a credit card.
You can disable the automatic renewal of your subscription at any time from your account settings.
Click on the icon located at the top right, then click on “Account Settings,” and finally on “Unsubscribe.”
Your account will be switched to the FREE version at the end of the current subscription.
Please note: Your PRO or PRO+ questionnaires will be locked and will close 7 days after the end date of your subscription. Therefore, you will be unable to collect responses or access the configuration and results of these questionnaires.
Note that nothing will be deleted from your account. You can resume a subscription at any time and continue to use your questionnaires by clicking on “Subscribe” at the top right from your account.