How to export my respondents’ documents?

From a PRO account, you can use the Upload type of question. That question allows your repondents to upload one or several documents in the following formats: Word, Word 2007, JPEG, PNG, PDF.

Note : the size of a file cannot exceed 10Mo.
 

You have different options to download the files uploaded by your respondents :

1- From the results per respondents:

  • In the “Results” unit of your survey, go to the “Results per respondent” tab.
  • Click on “View details” on the right of the respondent for whom you wish to export their documents.
  • Go to your upload question and click on the file(s) you wish to export.

2- You can also export the documents from the PDF file of the report of your respondent: 

  • Go to the “Response per respondent” tab in the “Results” unit. 
  • Click on “View details”.
  • Click on “PDF Export”.
  • Go to your upload question and click on the file(s) you wish to export.

Note : the files uploaded by your respondents cannot by downloaded from a CSV file. 
Those files can be downloaded only by the user of the Eval&GO account when they are connected on the application. 

3- Massively, by making a ZIP export of all the documents :

  • Go to the “Response per question” tab in the “Results” unit. 
  • Click on “Download all files” on the top right of your upload question (you can also view the number of uploaded files).
  • You will get a ZIP file with all the attachments.