From a PRO account, you can use the Upload type of question. That question allows your repondents to upload one or several documents in the following formats: Word, Word 2007, JPEG, PNG, PDF.
Note : the size of a file cannot exceed 10Mo.
You have different options to download the files uploaded by your respondents :
1- From the results per respondents:
- In the “Results” unit of your survey, go to the “Results per respondent” tab.
- Click on “View details” on the right of the respondent for whom you wish to export their documents.
- Go to your upload question and click on the file(s) you wish to export.
2- You can also export the documents from the PDF file of the report of your respondent:
- Go to the “Response per respondent” tab in the “Results” unit.
- Click on “View details”.
- Click on “PDF Export”.
- Go to your upload question and click on the file(s) you wish to export.
Note : the files uploaded by your respondents cannot by downloaded from a CSV file.
Those files can be downloaded only by the user of the Eval&GO account when they are connected on the application.
3- Massively, by making a ZIP export of all the documents :
- Go to the “Response per question” tab in the “Results” unit.
- Click on “Download all files” on the top right of your upload question (you can also view the number of uploaded files).
- You will get a ZIP file with all the attachments.