How do I schedule a follow-up message (like a thank-you email or reminder to take my survey)?

posted on 02/11/2015

Categories : Follow-Up

To schedule a follow-up message is simple. From the My Surveys page, scroll the mouse over the title of the survey you want then click on the “Follow-up” link, the follow-up page will appear. From here, click on the “Planning” button. Here you can choose who to send follow-up messages to and schedule when to send them, as well as edit the content and subject of these messages.

Once you’'re done programming your follow-up, your messages will be automatically sent out so that you don’t have to worry about it!